Frequently Asked Questions (FAQs)
We recommend you allow 15 minutes and, if the email has not arrived, try these steps. Check to be sure that you are allowing emails from @bgea.org and @billygraham.org (otherwise known as white-listing). Also, check your Spam or Junk folders to make sure the email was not filtered to one of them. If it was filtered to a Spam or Junk folder, you may want to check with your email provider on how to fix this, as there could be times during the course when you’ll want to receive emails from @bgea.org addresses.
The online evangelism courses are located at http://training.billygrahamonlinetraining.org, and your username is the full email address you registered with. If you still have not received your registration confirmation email (which includes your password), or if you have forgotten your password, you can use the Forgotten your username or password? link on the course site to generate a temporary password.
The course uses both Flash-based audio and video and Adobe PDF files. You must have either the free browser plug-ins or the software installed on your computer to complete the course. To download these, click the link below and you will be taken to the Adobe website.
The training site will open new windows as you advance through it, and your browser may consider these to be pop-ups. Once you have entered the training site, please disable your pop-up blocker for the site before attempting to advance in the course.
The training site also utilizes session cookies to keep you logged in from page to page. You will need to make sure that your browser and firewall will allow session cookies for you to remain logged in as you advance through the course pages during each session.
Pray—that God will use this training to equip His people for sharing His hope in times of crisis.
Do—Take the course, apply what you learn from it, and allow God to use you to provide emotional and spiritual care to others in crisis.
Tell—Let others know about it.